The key responsibilities of the IT Services Department are:
IT Administration provided to all departments
This involves the management of all computers, data storage, renewing all digital licences, training new employees in the ways of the systems, assisting and resolving all hardware issues, installing regular updates.
It involves supporting staff and members of the company with any IT issues. Creating work logs, repairing faulty or damaged hardware, back ups and instalment of cloud based services, recovering data, connectivity issues.
All Website Development
Including layout, testing and improvement, graphics and designs.
The main set of skills needed to successfully work in the IT Department features analytical abilities and the ability to work in a team. Problem-solving and time-managing skills but also creativity and good communication. There is a wide set of qualifications suggested to embark on an IT job. Including High-Level Education, such as Bachelor’s degree in:
- Business Systems Engineering
- Computer Science
- Computer Engineering
- Software Development
- Software Engineering
- or any related fields with affiliated MBAs, Masters and Ph. Ds.